Employee Uniform Fundamentals Part 3 of 3: Uniform Sourcing and Fulfillment Logistics

Establish your needs before building your programs.
Your employees are your most important resource: their appearance and dress can make a profound impact on their ability to provide the service and productivity you depend on to make your organization successful. This is the third and final part in our three part series on what to consider when developing employee uniforms to meet your needs. The three articles cover the three most important components of any uniform program: Part 1. Uniform look and branding, Part 2. Uniform design as it affects productivity, Part 3. Uniform sourcing and fulfillment logistics. Read on for tips on how to successfully source and fulfill your uniform programs.
Establish Your Needs –
In order to properly design your supply and fulfillment chain, the first thing to do is fully establish your uniform needs from the perspective of understanding: who needs what uniform goods, how much volume you will consume annually, as well as what fulfillment infrastructure you need in place to get your items to your corporate locations/ employees. All of these needs will be dependant upon your corporate structure, the number of corporate locations, the number of total employees in your organization, what sorts of work your employees do and so on. Obviously, the complexity of the above combination of factors will differ for each organization.
The reason that understanding all of these factors is so important is that they will significantly impact everything from garment choice, to pricing, to inventory levels (read inventory costs), and to your chosen shipping methods. The end goal of this portion of planning your uniform sourcing and fulfillment chain is to end up with a proper high-level map that will help you understand what available options will allow you to provide the most value and flexibility in your program.
Flexibility Versus Savings –

There is a definite correlation between volume and cost.
There is a direct correlation between volume and cost savings. It is possible to leverage high-volume purchasing power through sourcing and production overseas. Savings of 40-60 percent are not uncommon when compared to the costs of domestic production. Plus, it is much more affordable to develop and produce completely-custom uniform pieces overseas. There are two things to remember, however, when considering offshore sourcing: a.) overseas sourcing requires much larger minimum orders (typically in the thousands) and b.) overseas sourcing typically requires lead times of 90-120 days. Domestic lead times, by comparison, typically range from 48 hour to 15 days.
Which options you choose will need to be based on your total annual consumption. For most companies, sourcing an entire uniform line is out of the question due to the high inventory levels it would require. Oftentimes, the solution is best approached by identifying which items will have the highest turn/consumption rates and source those. Items that do not have a high turn rate, or change frequently, can then be domestically sourced to reduce inventory costs and maintain program flexibility.
Minimizing Inventory Costs and Maximizing Program Value –
One of the major mistakes many companies make is to order too much of either one item, or a combination of items in the quest to capitalize on volume purchase opportunities. What typically happens in these cases is the customer is forced to sit on these items until they are used up. This causes several serious problems: a.) Inventory costs build over time, thus undercutting the initial cost savings b.) The organization is prevented from being able to change or update its uniform program, even if the look is outdated with the current company image c.) The organization has a difficult time finding a new promotional partner who will help with program in which there is a plethora of pre-existing inventory (there is no money in helping a company move inventory that was not purchased through them). It is not uncommon to find an organization that is trapped in a situation where they are bleeding money in held inventory, wearing three year-old uniforms with outdated logos, and stuck with their vendor who pushed them to over purchase (and many vendors WILL push you to over purchase).

Inventory has a cost s well
The way to overcome this is, as was previously stated, to really understand your program’s usage patterns and consequent purchase needs. Once you get a handle on these factors, the only remaining task is to adjust your sourcing patterns to as closely match your usage patterns as possible. Keeping your inventory lean while keeping ample inventories for your immediate usage can save significant dollars in the long run. Plus, if you have, enough inventory to keep your uniforms stocked for the next 90 days, you know you are always within 90 days of being able to update your entire line should your marketing department decide to redo the entire corporate look. Maximizing value is often more than just saving money up front. Also if you should decide to switch vendors, it will be much easier to leverage your position without 18 months of inventory on-hand. You always have to consider the long-term costs and consequences involved in your buying patterns, and try to balance those against short-term savings.
Get Your Uniforms Where They Need To Go –
One-location organizations are generally pretty simple to manage from a fulfillment perspective. It is when you are looking at multi-location or even multi-national organizations that the complexity increases. Typically, these sorts of solutions will involve a combination of different shipping methods and distribution patterns. For illustration let’s say, a multi-national organization needs uniform garments shipped to Central Europe, Russia, the U.S. and Canada. In this example the organization has distribution centers in Russia the U.S, and office locations in Central Europe and Canada. One solution would be to arrange for overseas sourced uniform goods for Europe and Russia to be shipped directly to the Russian Distribution center, whereas the US promotional partner would service all U.S. and Canadian orders. In addition, for lower-volume goods, the U.S. promotional partner would organize quarterly consolidated orders of lower-volume products for the Russian and Central European locations, thus being able to proactively stock uniform items to those locations while defraying volume and shipping/tariff costs to the overseas locations.
The above example is just one possible solution to the problem, there are other, more flexible options available, but again, flexibility and cost often come in direct proportion to one another. The final choice will always be dependant on your needs as an organization. What is most important in this regard is to find a promotional partner who truly understands the complexities of both large and small scale distribution channels in order to help you maximize your program’s value and meet your needs.
There are many factors to take into account when developing a uniform program for your organization, and each organization is unique in its needs. The trick is not to just create a uniform program, but to create on that provides the most value for the money in the areas of branding, productivity, and flexibility. For more information on what to consider when designing and developing your next line of uniform goods, please call us at: (800) 588-7111 (and talk to your sales rep), or email us at: customerservice@powertexgroup.com.
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